Interview of Paula Choi, CEO Zurich Life Insurance (Hong Kong), by Metro Radio

Paula Choi, Chief Executive Officer Hong Kong and Chief Market Management Officer Asia-Pacific of Zurich's Global Life business, was interviewed by Metro Radio on 21 January 2016.

As the winner of the Outstanding Claims Management Award at Hong Kong Insurance Awards 2015 and a thought leader in the insurance industry, Zurich's outstanding performance in claims operations was covered in the interview.

Explaining the company's claims philosophy and key success factors to the audience, Paula shared a real claims case in the interview to bring out the tips that general customers need to pay attention to during the claims process. She also highlighted the difference of how Zurich outperforms our competitors in our claims services.

To listen to the interview, please click here.